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E-business is of great importance to the BASF Group: The electronic
performance of business processes is regarded as a decisive success factor.
Virtual commerce continues to grow in significance in today's globalized
world, and e-business opens up new perspectives above and beyond communication.
It guarantees customers competent advice, transparent, secure communication
processes and information available at anytime, anywhere in the world. This
increases the efficiency of business relationships. Both for our customers and
for BASF, this means: Faster, more cost-efficient value-added processes.
As early as 2001 a unit was founded within the BASF Information Services
department exclusively dedicated to the topic of e-business. For procurement
and sales processes, i.e. for both customers and vendors, the team standardized
processes, developed user-friendly tools such as "World Account" and
industry-specific portals and was one of the founding members behind the
initiation of ELEMICA, the platform of the chemical industry. The renaming of
the e-business unit as "E-Solutions" in 2006 is a clear indicator:
Expansion of the range of information for BASF products, E-Marketing and more
than anything the development of an optimum e-business strategy are all
promising measures for success taken above and beyond the level of the pure
transaction. The e-solutions brochure gives you an overview of the offered tools and services.
The e-business team supports customers worldwide with current trends and
innovative technologies in the context of e-business. In this way companies can
standardize business processes of increasing complexity quickly and flexibly
and can react to new developments: An important investment in the long-term
satisfaction and retention of the customer.
The figures for 2006 already demonstrate how successful e-business has
become at BASF. For the first time, more than a third of corporate revenues
were generated through electronic commerce. This makes the BASF Group the
world's leading chemical company in the area of e-business as well.
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